How can we help?
We usually respond within 24 hours. Check our FAQ below, or write to us directly.
Answers in one place
How do I create an account?
On the sign-in screen, choose to sign in with your Apple ID, Google account, or email. Registration is quick and secure.
How do I delete my account?
In the app, go to Settings → Delete Account. After confirmation, all your data will be permanently removed.
How do I add a concert?
With the Musician, Orchestra, or Organizer role, you will see a "+" button on the Concerts page. Fill in the title, date, venue, and description.
How do I report inappropriate content?
On any concert, post, or profile, tap the menu → Report. Or write to us at [email protected].
How do I turn off notifications?
In your Profile → Notification Settings you can disable individual types. To turn off completely: iOS/Android Settings → ProMusica → Notifications.
How do video invitations work?
When creating a concert, upload a short video (max 90 s). It will appear in the Watch preview section on the main Concerts page.
Problem or inappropriate content
Inappropriate content
Spam, offensive content, or false information. We review every report.
Report content →Useful links
Wassermann Media
Wassermann Media s.r.o.
Email: [email protected]
Web: wassermann.cz